Privacy Policy
Last updated: 26 May 2026
AlignGrowth (“we”, “us”, “our”) provides booking recovery, follow-up automation, workflow setup, and reporting systems for appointment-led clinics.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an enquiry, request a Booking Leakage Audit, or contact us about our services.
Who we are
AlignGrowth is a service company offering AI-assisted booking recovery workflows, follow-up automation, and recovery reporting for clinics.
Contact email:
aligngrowthuk@gmail.com
Website:
aligngrowthuk.com
What personal information we collect
We may collect personal information when you complete a form, book a call, request an audit, email us, or communicate with us.
This may include:
Your name
Email address
Phone number
Clinic or business name
Website or social media links
Information about your clinic’s enquiry, booking, cancellation, reschedule, or follow-up process
Any message or information you choose to send us
Please do not submit sensitive patient information, medical records, treatment notes, or confidential client details through our website forms.
How we use your information
We use your information to:
Respond to your enquiry
Arrange a Booking Leakage Audit
Understand your clinic’s booking and follow-up process
Provide information about AlignGrowth services
Prepare proposals, audits, demos, or pilot recommendations
Communicate with you about your enquiry or project
Improve our website, offer, and service process
Legal basis for using your information
We process personal information where it is necessary to respond to your enquiry, take steps before entering into a service agreement, provide our services, or where we have a legitimate interest in communicating with potential clients about relevant services.
Where consent is required, you can withdraw it at any time by contacting us.
How long we keep your information
We keep personal information only for as long as necessary for the purpose it was collected.
Enquiry and audit information may be kept for up to 12 months unless you ask us to delete it sooner, or unless we need to keep it for legal, accounting, or business record purposes.
If you become a client, retention periods may be agreed separately in our service agreement.
Who we share your information with
We do not sell your personal information.
We may use trusted third-party tools to operate our website, manage forms, schedule calls, send emails, run workflow automations, or provide our services.
These may include website hosting platforms, form tools, calendar tools, email tools, automation platforms, analytics tools, or communication tools.
We only share information where it is necessary to operate our business, respond to your enquiry, or provide our services.
International transfers
Some third-party tools we use may process data outside the United Kingdom. Where this happens, we aim to use services that provide appropriate safeguards for personal data.
Your rights
Depending on your location and applicable law, you may have rights to:
Ask for a copy of your personal information
Ask us to correct inaccurate information
Ask us to delete your information
Object to or restrict certain processing
Withdraw consent where consent is used
Complain to the Information Commissioner’s Office
To make a request, contact:
aligngrowthuk@gmail.com
Cookies and tracking
Our website may use essential cookies that are required for the site to function properly.
If we use analytics, advertising pixels, or other non-essential tracking tools, we will provide appropriate cookie information and request consent where required.
Please see our Cookie Policy for more information.
Data security
We take reasonable steps to protect the personal information we collect. However, no website, online platform, or digital communication method can be guaranteed to be completely secure.
Children’s data
Our website and services are intended for business users and clinic owners/operators. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact
If you have any questions about this Privacy Policy or how we handle personal information.
contact:
aligngrowthuk@gmail.com